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Help > Getting Started

Getting started

Setup is easy and can be done in a few minutes...yes, we timed it, but if you are uncomfortable, request a demo and we will walk you through it.

but first: Has your organisation invited you to use Dewdropz or are you looking to install it for your organisation?

 

If you have been invited to use Dewdropz by your organisation then you don't need to install anything. See our FAQ for users . If you are looking to setup Dewdropz with your organisation then the 3 simple steps below:

Create a Dewdropz Team

Create a new team

 

You will need to be owner of that team as you will be the Superuser.

Pro tip: Although you can use an existing team, it's best to create a new team. This also helps you control the launch of the app in the organisation.

Add the Dewdropz app

In the Apps tab, search for the app "Dewdropz" and add it to the team you just created. Only you need to add the app to the team.

 

Depending on your settings, Teams might ask you to add it to your personal scope as well. Then follow the instructions from the bot.

Very important: Don't forget the next step to create your account or your free trial wont be "activated". You can use the button below as a shortcut to Dewdropz on the Teams app store

Pro tip: If you cannot find the app or cannot choose Add to Team, please reach out to us as your IT department may need to  enable this for you/complete on your behalf.

Create an Account

Your services will only be activated when you create an account. Only the account holder for the organisation needs to create an account and will become known as the SuperUser. For other users, they will only need to join the team, they do not need to sign up. If you want someone else to be the superuser, then best to stop here and get them to start from step one, otherwise, let's continue.

After adding the app, it will send two messages.

1. A message to you so that you can create an account.

2. A message is in the group/team where added announcing itself.

Open the message sent to you, and click on Create Account.

The screen that opens up will ask you to enter details to create a new account. 

 

You will be sent an email to validate your email address. 

app added installation message.png

This is what the email will look like.

Don't forget to check your spam folder as you will need this to proceed.

Use the code to continue the account creation process.

Follow the onscreen instructions. Keep going until you are returned to Microsoft Teams where you will be onboarded. You've done it.
 

Now the only thing left to do is add people and announce your new initiative in the company. The app will send you a link with access to everything you need, from how to add people to examples of how to launch the initiative to the company.

If anything didn't go according to plan, see our Help Centre

or reach out to us on support@dewdropz.com. If you feel more comfortable, request a demo and we can answer your questions or help walk you through the process.

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