Help > Getting Started
Welcome to Dewdropz
You’ve taken the first step towards fostering a more connected and engaged workplace. Let’s get started with a few simple steps to ensure you and your team can make the most out of Dewdropz.
As the person that added Dewdropz, you are the admin of the account also referred to as our as Superuser. No one else needs to sign up to make use of Dewdropz.
1. Introductions
Before you start adding team members, let's start by interact with the bot by sending a help message. This will show you the various options and commands available, giving you a firsthand experience of how users will interact with Dewdropz. Simply go to the Dewdropz app under chats in Microsoft Teams send it a "help" message to see the list of available options. Remember, this is not in the team channel where you added the app.
2. Set Up the Team
Before inviting any guests, it's good practice to get the house in order. This means we need to ensure that the team and app has everything it needs to make the best impression.
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Private or Public: Decide whether your team should be private or public. Public teams allow anyone to join while private teams allow only the admin of the team to add people. The latter is often used in very large organisations though it comes at the risk of lower engagement. This is managed in the MIcrosft Teams app and not in Dewdropz.
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Ensure you have granted the correct permissions. To improve the User experience, we recommend granting the dewdropz app the permissions to access the profile pictures so that when users get paired, the profile picture of the person you are about to meet shows (a much better experience than just a name). To do this, go to the Dewdropz app in chat and at the top, choose Settings tab. Click on the Grant permissions button and follow the instructions. You may need your IT person to help if you don't have the requisite permissions yourself.
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Give the team a name that fits what your unique culture.
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Pin a Welcome message in the Team channel: Define and pin a welcome message in the channel to introduce Dewdropz and set expectations that fit with your orgniazation.
Example Message:
Welcome to Dewdropz! This tool helps us stay connected and engaged through features like coffee pairings, shoutouts, and more. Send a private message to the dewdropz app to find out more.
3. Login to the Console
Ensure you can access and explore the Dewdropz console. Although everything is pre-configured for you to get started, it's good idea to get familiar with it. While on the trial, there is limited customization available but we have set it up so you get to see the value from day one without doing anything before unlocking more value by upgrading.
To access the console, go to www.dewdropz.com and click on the login button at the top. You can use the credentials you signed up with to login.
4. Send Out an Announcement
One last thing before adding people. It's important to provide people with context and while the app will message people introducing itself when they join the team, it's best if an introduction first comes from the organization. This also allows you to set context of why you are doing it and to encourage participation. This could be a Teams message sent in a specific channel where people all are, or an email. If you have an all-hands, that could work too. We have a few examples that you could use, feel free to use your own or customise what we have.
5. Add Team Members
Finally it's time to bring your team over. Before adding everyone, we suggest adding someone in your personal circle to the team where you installed the app. This is to test that things are working as expected technically. When people join or are added to the group, then the app will send them a message to introduce itself. *Remember, no one needs to create an account or install the app. Sometimes MS Teams requires them to "add for me" on the app but this is only in cases where the organization security settings are very strict.
Then, add the rest of your team to the team channel where you added the app.
Alternatively, you could also let them join on their own or use an invite only system, it's really up to you. If you choose to let people join on their own, then we've found that inviting an initial set of people helps get things going for success.
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Encourage Participation: Ensure all relevant team members are included and ready to participate.
6. Prepare for First Pairing
The first pairing will happen on the following Monday. Encourage people that it's okay to make time to do this but also set whatever ground rules you would like. Some companies set a specific day to have their coffee pairings while others leave it up to the individual. Share the link to our icebreaker tool for people to use and help them start meaningful conversations: https://www.dewdropz.com/icebreakers
7. Lead by Example: Interact with the Bot
Engage with Dewdropz by using these features and encourage others to do the same:
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Send a Shoutout: Recognize a colleague’s contribution by sending a Shoutout.
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Respond to a Watercooler Topic: Participate in a watercooler topic and invite others to join by tagging them.
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Encourage Interaction: Lead by example by regularly interacting with the bot and features. Your participation will motivate others to engage as well.
8. Check the Dashboard
Explore the dashboard in the Dewdropz console to see the interactions and engagement metrics. Monitor the activity and understand how Dewdropz is impacting your team.
9. Explore & Make it work for you
Explore the other ways in which you can customize Dewdropz and imagine how you can start shaping workplace culture. Upgrade your account to unlock this and more value in a way that will work for you for less than the price of a coffee per employee.
Support and Questions
Don't forget to visit our Help section. If you have more questions, feel free to email us at support@dewdropz.com. We’re here to help you make the most out of Dewdropz!